Chat cloud

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HomeSet chat preferences To see all of your chat messages, at the top of the chat roster, click All . Or to see individual or group chats, click People or Groups . By default, Genesys Cloud enables notifications for all chat rooms. Use chat preferences to customize how chats display and to set chat notifications. Change the chat list order Genesys Cloud automatically shows and sorts chats into five categories: Favorites, Direct Messages, Official Groups, Personal Groups, and Recently Closed. You cannot change the order of the categories, but you can change how Genesys Cloud lists chats within each category.Under Sort Order, you can change the display order for chats in each category. At the top of the chat roster, click Preferences for chat . Choose a sort order: To list chats in alphabetical order, click A to Z. To list chats from newest to oldest activity, click Most Recent. Enable or mute notifications for a single chat room To mute or enable notifications from a specific room, at the top of the chat window, click Mute notifications. To unmute notifications, click the icon again. Enable or mute notifications for all chat rooms Choose if you receive notifications about new group chat messages. Direct messages and mentions in group chat rooms always create a notification, even if you have hidden all group chat notifications. To access user settings, from the sidebar, click your profile picture. In user settings, click Preferences . Click Notifications. Choose your group chat notification preferences: To

Your app runs on multiple platforms,you must create a separate client ID for each platform. In the Google Cloud console, go to Menu > Google Auth platform > Clients. Go to ClientsClick Create Client.Click Application type > Desktop app.In the Name field, type a name for the credential. This name is only shown in the Google Cloud console.Click Create. The newly created credential appears under "OAuth 2.0 Client IDs." Save the downloaded JSON file as credentials.json, and move the file to your working directory.Configure the Google Chat appTo call the Google Chat API, you must configure aGoogle Chat app. For any write requests, Google Chatattributes the Google Chat app in the UI usingthe following information.In the Google Cloud console, go to the Chat API Configuration page:Go to Chat API Configuration page Under Application info, enter the following information:In the App name field, enter Chat API quickstart app.In the Avatar URL field, enter the Description field, enter Quickstart for calling the Chat API.Under Interactive features, click the Enable interactive featurestoggle to the off position to disable interactive features for theChat app.Click Save.Install the client libraryInstall the libraries using npm:npm install @google-apps/chat @google-cloud/local-auth@2.1.0 --saveSet up the sampleIn your working directory, create a file named index.js.In the file, paste the following code:Run the sampleIn your working directory, run the sample:node . The first time you run the sample, it prompts you to authorize access: If you're not already signed in to your Google Account, sign in when prompted. If you're signed in to multiple accounts, select one account to use for authorization. Click Accept. Your Nodejs application runs and calls the Google Chat API. Authorization information is stored in the file system, so the next time you run the sample code, you aren't prompted for authorization. Next stepsGoogle Chat API Client on GitHub

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