Hp support assistant slows down computer

Author: d | 2025-04-24

Speaker volume goes down unexpectedly after update from Windows Update (Pavilion 15-cw1000 series)? Computer is Slow Chat with our HP Virtual agent for instructions on how to speed up the computer and improve slow system performance. Using HP Support Assistant. HP Support Assistant is a software program designed to help you keep your

Why HP Support Assistant Slows Down Computer

@DaleD7HP Support Solutions is not related so much to printing.If you want it gone, uninstall the HP Support Assistant software first.The HP Support Assistant is NOT printer software, though it does provide a hook into the printer and its software for the purpose of keeping any eye on the device and to watch for updates / issues.Control Panel > icon view > Programs and Features >Scroll down, find, Uninstall the HP Support AssistantAfter the uninstall is completed, Restart the computer and log inNOTE:When / If asked whether you want to save any of the presets / personal HPSA information, respond to have any (personal) data associated with the program removed along with the HPSA software.Once you uninstall the HPSA software, the Framework should not be so stubborn (can be removed).Commentary: I suggest that you read about the HPSA and then decide whether you want to remove it and the Solutions Framework.HPSA removed? Miss having it on your computer?Want a new copy of the HPSA installed on your computer?Download and SaveHP Support AssistantIf you have ‘Admin’ control, you may highlight the package and “double-click” to install it, else Right-Click, select run as Administrator and install.After the software is installed: Restart the computer and log inHelp for HPSA:HP PCs - Using HP Support Assistant (Windows 10, 8, 7)HP PCs - Troubleshooting HP Support Assistant (Windows 10, 😎Thank you for participating in the HP Community Forum.We are a world community of HP enthusiasts dedicated to supporting HP technology. @Tarry Try / Consider:Completely remove the existing installation of the HP Support Assistant and its companion software (HP Solutions Framework). The procedure provided below includes the "complete cleanup" steps to remove the existing software.Download and install a fresh copy of the HPSA software.For example...HP Support Assistant - Remove and InstallNOTESWindows in “S” Mode and the “S” mode version of the HP Support AssistantThe latest version of the HP Support Assistant supports Windows in S mode.This was not the case in previous versions of the software where the “S” mode version of the HPSA software was available from the Windows Store.It may be necessary that you completely remove existing versions of both the HP Support Assistant and its companion software HP Solutions Framework before you (re)install the newer version. See the “Complete Cleanup” procedure described below.Stuck? Cannot reinstall the HPSA software?The "complete cleanup" option described below may work to uninstall the existing version of the HP Support Assistant and its companion software, HP Solutions Framework. After that, a new, fresh copy of the HP Support Assistant can be installed (which will auto-install the HP Solutions Framework software).Procedure Details - HP Support Assistant – Remove and InstallRead sections, then decide how to proceed.IMPORTANTIf the problem is related to a corrupted database within the control of the HPSA, the "cleanup" and reinstallation of the HP Support Assistant software may help resolve any issue(s).If the program cannot handle a certain type of error condition (for example, there is an error in the update package itself),If the software cannot understand the problem (the program code does not include instructions for this type of issue),If there is a problem in the Windows File system,ThenThe reinstallation procedure will likely make no difference to the results.Reminder - Do NOT use the HPSA to update the BIOSHow to install BIOS Updates:HP Notebook PCs - Updating the BIOS (Basic Input Output System)HP Desktop PCs - Updating the BIOS (Basic Input Output System)“Regular” Uninstall - Remove the existing version of HPSAControl Panel > icon view > Programs and Features Scroll down, find, Uninstall the HP Support AssistantAfter the uninstall is completed, Restart the computer and log inNOTESIf the software will not uninstall, appears to be removed and then shows up again, or is otherwise not “going away” when you tell it to do so, try an Uninstaller program.Microsoft: Fix problems that block programs from being installed or removedOR“Complete Cleanup” UninstallEssentially, the "Complete Cleanup" simply means that you uninstall HPSA > Restart > Uninstall the HP Solutions Framework > Restart > Download and install a fresh copy of the HPSA software.If you are having problems installing your HP Updates using the HP Support Assistant, use "complete cleanup” steps to remove and then reinstall the HP Support Assistant.FIRST uninstall the HP Support AssistantControl Panel > icon view > Programs and Features Scroll down, find, Uninstall the HP Support AssistantAfter the uninstall is completed, Restart the computer and log inImportant: When / If asked whether you want to save any presets / personal HPSA

How To Fix HP Support Assistant Slowing Down Your

Information, respond to have your personal data associated with the program removed along with the HPSA software. Framework will (re)install if / when the HPSA is installed.Restart the computer and log inUninstall HP Solutions Framework software from Programs and FeaturesHP Solutions Framework is a subset of HPSA. For this reason, the HPSA must be uninstalled before the Solutions Framework can be removed.Restart the computer and log in.Final Check – Software is RemovedAfter the software is uninstalled (and the computer is Restarted), check to ensure the software is actually “gone”.Settings > Apps > Apps & features >Scroll down the list, look for HP Support Assistant (and / or HP Support Solutions Framework)If the stubborn software is found in the list, click to uninstall it, Restart and log in.Installation – HP Support AssistantDownload, Save, Install the latest supported HP version of the HP Support AssistantWebsite / DownloadHP Support AssistantAfter download: If you have ‘Admin’ control, you may highlight the package and “double-click” to install it, else Right-Click, select run as AdministratorAfter the software is installed: Restart the computer and log inOptional - After the software is installed, PIN the program to your Windows Start ScreenWindows key (Start) > list "All apps" > open category "H"Click open category HP Help and SupportRight-Click on HP Support Assistant > PIN to StartHelp and Troubleshooting for HPSARead and Learn about the HPSA softwareHP PCs - Using HP Support Assistant (Windows 10, 8, 7)HP PCs - Troubleshooting HP Support Assistant (Windows 10, If you like, you can adjust the settings in the HPSA to keep it from starting up at odd times.Adjust the settings to "Check for Updates" / "Notify" (as opposed to "auto installation").If you adjust the settings to "Notify", be sure to start the program on occasion to have it "check for (new) updates".Example:NOTE: Settings for the latest version of HPSA (9.x at this writing) are at least similar and likely the same as shown in the example.HPSA_Settings_V8.X_1AThank you for participating in the HP Community Forum.We are a world community of HP enthusiasts dedicated to supporting HP technology.Click Thumbs Up on a post to say Thank You!Answered? Click post "Accept as Solution" to help others find it.. Speaker volume goes down unexpectedly after update from Windows Update (Pavilion 15-cw1000 series)? Computer is Slow Chat with our HP Virtual agent for instructions on how to speed up the computer and improve slow system performance. Using HP Support Assistant. HP Support Assistant is a software program designed to help you keep your Performace Tune-up searches for things that might slow down your device and cause a lag in connection and web browsing. computer maintenance; hp support; pc maintenance; hp support assistant; Article

Slow HP Support Assistant - HP Support Community -

A USB to ethernet adapter, but only temporary. 1 ACCEPTED SOLUTION asmita6658 14,452 1,923 1,442 25,609 HP Support Agent ‎11-23-2019 09:50 AM HP Recommended Mark as New Bookmark Subscribe Permalink Print Flag Post @ArjanNTry a hard reset -1) Shutdown the computer. 2) Unplug all the Adapter and peripherals connected. 3) Press and hold down the power button for 15 to 20 seconds. 4) Plug-in the Adapter. 5) Try to turn on the computer. Asmita I am an HP Employee 1 person found this reply helpful Was this reply helpful? Yes No 10 REPLIES 10 Kumar0307 27,469 2,707 1,942 25,698 HP Support Agent ‎11-21-2019 03:32 PM HP Recommended Mark as New Bookmark Subscribe Permalink Print Flag Post @ArjanN, Welcome to the HP Support Community!Let us try these steps to resolve this issue:Install updates using HP Support Assistant In the search box, type and open HP Support Assistant. Check for updates. If the updates are available, click on install and restart the computer. Note: If you do not have HP Support Assistant installed, Click here to download the same.Also, check for any pending windows update. Once done, reboot the PC.If the issue persists, proceed to the next step. Go to Device manager, Click on the arrow next to "Universal Serial Bus controllers" that expands the tree. You will see a list of currently installed USB controllers and hubs, and a yellow exclamation point will indicate any problematic devices. Right-click on the first device listed under the "Universal Serial Bus controllers" heading, and Using a supported operating systemHP Support Assistant allows HP customers to discover, maintain, and troubleshoot their computer systems, and also allows customers to contact HP to receive assistance Company Hewlett Packard Categories Desktops & Worstation Serie Hewlett Packard HP TouchSmart Series Model Hewlett Packard HP TouchSmart 520-1100 Desktop PC series Description Software-Solutions Information HP Support Assistant Operating System Windows 10 version 1607 (64-bit) Version 7.7.34.34 Rev.A Size Driver 35.9 MB File Name sp68201.exe Date Sep 22, 2014 Observations This package provides HP Support Assistant for supported computer models that are using a supported operating systemHP Support Assistant allows HP customers to discover, maintain, and troubleshoot their computer systems, and also allows customers to contact HP to receive assistance Company Hewlett Packard Categories Desktops & Worstation Serie Hewlett Packard HP TouchSmart Series Model Hewlett Packard HP TouchSmart 520-1100 Desktop PC series Description Software-Solutions Information HP Support Assistant Operating System Windows 10 version 1703 (32-bit) Version 7.7.34.34 Rev.A Size Driver 35.9 MB File Name sp68201.exe Date Sep 22, 2014 Observations This package provides HP Support Assistant for supported computer models that are using a supported operating systemHP Support Assistant allows HP customers to discover, maintain, and troubleshoot their computer systems, and also allows customers to contact HP to receive assistance Company Hewlett Packard Categories Desktops & Worstation Serie Hewlett Packard HP TouchSmart Series Model Hewlett Packard HP TouchSmart 520-1100 Desktop PC series Description Software-Solutions Information HP Support Assistant Operating System Windows 10 version 1703 (64-bit) Version 7.7.34.34 Rev.A Size Driver 35.9 MB File Name sp68201.exe Date Sep 22, 2014 Observations This package provides HP Support Assistant for supported computer models that are using a supported operating systemHP Support Assistant allows HP customers to discover, maintain, and troubleshoot their computer systems, and also allows customers to contact HP to receive assistance Company Hewlett

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Version 1507 (64-bit) Version 7.7.34.34 Rev.A Size Driver 35.9 MB File Name sp68201.exe Date Sep 22, 2014 Observations This package provides HP Support Assistant for supported computer models that are using a supported operating systemHP Support Assistant allows HP customers to discover, maintain, and troubleshoot their computer systems, and also allows customers to contact HP to receive assistance Company Hewlett Packard Categories Desktops & Worstation Serie Hewlett Packard HP TouchSmart Series Model Hewlett Packard HP TouchSmart 520-1100 Desktop PC series Description Software-Solutions Information HP Support Assistant Operating System Windows 10 version 1511 (32-bit) Version 7.7.34.34 Rev.A Size Driver 35.9 MB File Name sp68201.exe Date Sep 22, 2014 Observations This package provides HP Support Assistant for supported computer models that are using a supported operating systemHP Support Assistant allows HP customers to discover, maintain, and troubleshoot their computer systems, and also allows customers to contact HP to receive assistance Company Hewlett Packard Categories Desktops & Worstation Serie Hewlett Packard HP TouchSmart Series Model Hewlett Packard HP TouchSmart 520-1100 Desktop PC series Description Software-Solutions Information HP Support Assistant Operating System Windows 10 version 1511 (64-bit) Version 7.7.34.34 Rev.A Size Driver 35.9 MB File Name sp68201.exe Date Sep 22, 2014 Observations This package provides HP Support Assistant for supported computer models that are using a supported operating systemHP Support Assistant allows HP customers to discover, maintain, and troubleshoot their computer systems, and also allows customers to contact HP to receive assistance Company Hewlett Packard Categories Desktops & Worstation Serie Hewlett Packard HP TouchSmart Series Model Hewlett Packard HP TouchSmart 520-1100 Desktop PC series Description Software-Solutions Information HP Support Assistant Operating System Windows 10 version 1607 (32-bit) Version 7.7.34.34 Rev.A Size Driver 35.9 MB File Name sp68201.exe Date Sep 22, 2014 Observations This package provides HP Support Assistant for supported computer models that are

How to identify what is slowing down the computer - HP Support

Select Files Company Hewlett Packard Categories Desktops & Worstation Serie Hewlett Packard HP TouchSmart Series Model Hewlett Packard HP TouchSmart 520-1100 Desktop PC series Description Software-Solutions Information HP Support Assistant Operating System Windows 10 (32-bit) Version 7.7.34.34 Rev.A Size Driver 35.9 MB File Name sp68201.exe Date Sep 22, 2014 Observations This package provides HP Support Assistant for supported computer models that are using a supported operating systemHP Support Assistant allows HP customers to discover, maintain, and troubleshoot their computer systems, and also allows customers to contact HP to receive assistance Company Hewlett Packard Categories Desktops & Worstation Serie Hewlett Packard HP TouchSmart Series Model Hewlett Packard HP TouchSmart 520-1100 Desktop PC series Description Software-Solutions Information HP Support Assistant Operating System Windows 10 (64-bit) Version 7.7.34.34 Rev.A Size Driver 35.9 MB File Name sp68201.exe Date Sep 22, 2014 Observations This package provides HP Support Assistant for supported computer models that are using a supported operating systemHP Support Assistant allows HP customers to discover, maintain, and troubleshoot their computer systems, and also allows customers to contact HP to receive assistance Company Hewlett Packard Categories Desktops & Worstation Serie Hewlett Packard HP TouchSmart Series Model Hewlett Packard HP TouchSmart 520-1100 Desktop PC series Description Software-Solutions Information HP Support Assistant Operating System Windows 10 version 1507 (32-bit) Version 7.7.34.34 Rev.A Size Driver 35.9 MB File Name sp68201.exe Date Sep 22, 2014 Observations This package provides HP Support Assistant for supported computer models that are using a supported operating systemHP Support Assistant allows HP customers to discover, maintain, and troubleshoot their computer systems, and also allows customers to contact HP to receive assistance Company Hewlett Packard Categories Desktops & Worstation Serie Hewlett Packard HP TouchSmart Series Model Hewlett Packard HP TouchSmart 520-1100 Desktop PC series Description Software-Solutions Information HP Support Assistant Operating System Windows 10. Speaker volume goes down unexpectedly after update from Windows Update (Pavilion 15-cw1000 series)? Computer is Slow Chat with our HP Virtual agent for instructions on how to speed up the computer and improve slow system performance. Using HP Support Assistant. HP Support Assistant is a software program designed to help you keep your

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Packard Categories Desktops & Worstation Serie Hewlett Packard HP TouchSmart Series Model Hewlett Packard HP TouchSmart 520-1100 Desktop PC series Description Software-Solutions Information HP Support Assistant Operating System Windows 10 version 1709 (32-bit) Version 7.7.34.34 Rev.A Size Driver 35.9 MB File Name sp68201.exe Date Sep 22, 2014 Observations This package provides HP Support Assistant for supported computer models that are using a supported operating systemHP Support Assistant allows HP customers to discover, maintain, and troubleshoot their computer systems, and also allows customers to contact HP to receive assistance Company Hewlett Packard Categories Desktops & Worstation Serie Hewlett Packard HP TouchSmart Series Model Hewlett Packard HP TouchSmart 520-1100 Desktop PC series Description Software-Solutions Information HP Support Assistant Operating System Windows 10 version 1709 (64-bit) Version 7.7.34.34 Rev.A Size Driver 35.9 MB File Name sp68201.exe Date Sep 22, 2014 Observations This package provides HP Support Assistant for supported computer models that are using a supported operating systemHP Support Assistant allows HP customers to discover, maintain, and troubleshoot their computer systems, and also allows customers to contact HP to receive assistance Company Hewlett Packard Categories Desktops & Worstation Serie Hewlett Packard HP TouchSmart Series Model Hewlett Packard HP TouchSmart 520-1100 Desktop PC series Description Software-Solutions Information HP Support Assistant Operating System Windows 10 version 1803 (32-bit) Version 7.7.34.34 Rev.A Size Driver 35.9 MB File Name sp68201.exe Date Sep 22, 2014 Observations This package provides HP Support Assistant for supported computer models that are using a supported operating systemHP Support Assistant allows HP customers to discover, maintain, and troubleshoot their computer systems, and also allows customers to contact HP to receive assistance Company Hewlett Packard Categories Desktops & Worstation Serie Hewlett Packard HP TouchSmart Series Model Hewlett Packard HP TouchSmart 520-1100 Desktop PC series Description Software-Solutions Information HP Support Assistant Operating System Windows 10